About Zyverto

A local cleaning company started in Loughborough in 2018. Small enough to know our clients personally, experienced enough to do the work properly.

The story behind the company

Zyverto was founded by Sarah Pemberton in 2018. Before starting the business, Sarah spent several years working in property management in Loughborough and the surrounding area, which gave her a clear picture of what clients actually needed from a cleaning service — and where existing providers often fell short.

The most common complaint wasn't price. It was inconsistency. A clean that was good one week and noticeably worse the next. Staff who didn't communicate. Services that didn't do what they'd agreed to do. Sarah's goal was straightforward: build something more reliable.

Zyverto started with a handful of domestic clients in Loughborough. The approach was simple — do the job properly, communicate clearly, and treat each client's home or business with the same care you'd want someone to treat yours. It's still the same approach today.

Over the following years, the client base grew through word of mouth. We added a commercial cleaning arm in 2020 to serve local offices and businesses, and expanded our team as demand increased. We're still based in Loughborough and still focus primarily on Leicestershire.

Zyverto team at work

How we've grown

2018

Zyverto founded

Sarah Pemberton registers the company and takes on the first domestic clients in Loughborough. All cleaning carried out by Sarah personally at this stage.

2019

First team members join

Growing demand means Sarah brings on Priya Sharma and James Whitfield as the first employed cleaners. The team begins taking on a wider range of domestic contracts across Loughborough and nearby towns.

2020

Commercial cleaning service launched

After several enquiries from local offices, Zyverto formalises its commercial cleaning offering. Daniel Clarke joins to lead this side of the business.

2021

Deep cleaning added as a distinct service

End-of-tenancy and deep cleaning are formalised as a separate service line, responding to consistent demand from landlords, letting agents and homeowners preparing to sell.

2022

500th client milestone

The business passes 500 clients served and expands its coverage to cover more of Leicestershire, including Shepshed, Quorn, Barrow upon Soar and surrounding areas.

2023–Present

Continued growth

The team now consists of six full-time and four part-time staff. We continue to work primarily in Leicestershire, growing through referrals and repeat business rather than volume advertising.

Our values

Reliability

We show up when we say we will and do what we've agreed to do. That's the baseline from which everything else follows.

Clear communication

If something changes, we tell you. If something isn't right, we want to hear about it. We try to make working with us uncomplicated.

Attention to detail

Cleaning is fundamentally a practical task. We believe it's worth doing with care rather than rushing to tick boxes.

Respect

We treat every property — whether a rented flat or a business premises — with the same level of care and consideration.

Want to know more or get a quote?

We're happy to have a straightforward conversation about what you're looking for.

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